I had the honor to work with the Data Collaborative in a project that initially started in our Customer Service Department. Many companies informed us that the market was very hot and they will engage only in a project of significant economic value.
The road to implementing new software is not a straight line. We knew where we wanted to end up but we needed help getting there. Enter Data Collaborative. They listened to what was not working for us in our previous CRM software and worked tirelessly to ensure that our new database would be functional, intuitive and user-friendly. In terms of customer service, our Data Collaborative team was attentive, accessible. They handled unexpected hiccups in the process with good humour and aplomb. Working with a large amount of data and a tight deadline could have made for a very difficult journey, but Data Collaborative got us to our destination on time and in one piece.Katharine MacNevin, Development Coordinator| Coordonnatrice, DéveloppementHistorica CanadaSaturday, April 16, 2016