I have been working with Data Collaborative for 16 months now and have always found them to be professional, timely responsive, and easy to work with. I can generally get a email response or returned phone call within a couple of hours and always within a 24 hour period.
The road to implementing new software is not a straight line. We knew where we wanted to end up but we needed help getting there. Enter Data Collaborative. They listened to what was not working for us in our previous CRM software and worked tirelessly to ensure that our new database would be functional, intuitive and user-friendly. In terms of customer service, our Data Collaborative team was attentive, accessible. They handled unexpected hiccups in the process with good humour and aplomb. Working with a large amount of data and a tight deadline could have made for a very difficult journey, but Data Collaborative got us to our destination on time and in one piece.Katharine MacNevin, Development Coordinator| Coordonnatrice, DéveloppementHistorica CanadaSaturday, April 16, 2016